Terms of Use and Credit Purchase

Version 1.0 — effective as of August 2, 2026

These Terms govern access to and use of the BaselinePlan web platform (the "Platform"), operated by the provider identified at the end of this document (the "Provider").

These Terms apply to users located outside Brazil. Users located in Brazil are governed by the Portuguese-language version of these Terms.

By creating an account, purchasing credits, or running any analysis, you (the "User") confirm that you have read, understood, and accepted these Terms and the Privacy Policy in full.

1. Definitions

1.1. Platform: the web environment available at baselineplan.com through which Analyses are performed.

1.2. Analysis: automated processing of a schedule file uploaded by the User, resulting in a report.

1.3. Report: the output document produced by an Analysis.

1.4. Credits: prepaid units consumed to run Analyses.

1.5. File: the schedule or project data file uploaded by the User for processing.

2. Scope — what is and is not provided

2.1. These Terms govern the provision of an automated schedule analysis service, performed entirely on the Platform and paid for through the consumption of Credits.

2.2. No software is delivered. The Provider does not supply, license, or deliver any installer, executable, add-in, macro, source code, library, downloadable file, or any other software artifact. This agreement grants no software license of any kind.

2.3. The User receives only: (i) access to the Platform; and (ii) the Reports generated by the Analyses the User runs.

2.4. Analysis modules currently available:

2.5. Modules, their scope, Credit cost, and processing times may be modified, expanded, reduced, or discontinued by the Provider, with the information updated on the Platform. Modules announced as "coming soon" are indications of a development roadmap only, carry no commitment as to availability, timing, or functionality, and form no part of what is purchased.

3. Account

3.1. Use of the Platform may require registration. The User is responsible for the accuracy of the information provided and for safeguarding account credentials.

3.2. Credentials are personal and non-transferable. Account sharing between different individuals is prohibited. All activity carried out under an account is presumed to be that of the User.

3.3. The User must notify the Provider immediately of any unauthorized use of the account.

4. Credits, pricing, and payment

4.1. Credits are purchased on a prepaid basis, in packages, at the prices displayed on the Platform at the time of purchase.

4.2. Credits are personal and non-transferable. They may not be assigned, resold, gifted, or exchanged for cash.

4.3. A Credit is deemed consumed when an Analysis has been initiated and completed with the generation of a Report. Where an Analysis fails due to a technical fault attributable to the Platform, the corresponding Credits will be restored to the User's balance.

4.4. Credits are valid for 12 (twelve) months from the date of purchase, after which they expire without refund. The balance and expiry date are permanently visible to the User on the Platform, and the User will receive an email reminder at least 30 (thirty) days before expiry.

4.5. Payments are processed by Stripe, a third-party payment provider subject to its own terms and policies. The Provider does not receive, process, or store card details or banking credentials, which are handled exclusively within Stripe's environment.

4.6. Credits are added to the User's balance once Stripe confirms payment. If the balance is not credited within 24 (twenty-four) business hours, the User should contact the support channel listed at the end of these Terms.

4.7. Prices are shown exclusive or inclusive of applicable taxes as indicated at checkout. The User is responsible for any import, withholding, or local taxes applicable in the User's jurisdiction.

5. Nature of the results — artificial intelligence, assumptions, and simulations

This is the central clause of these Terms. The User confirms having read it carefully.

5.1. All Analyses are produced by automated processing using artificial intelligence together with statistical, heuristic, and probabilistic models.

5.2. Technical assumptions. In order to produce Reports, the Platform applies assumptions, conventions, parameter settings, rounding, simplifications, and interpretation criteria to the schedule data submitted — including with respect to calendars, units, treatment of constraints, task classification, handling of missing or inconsistent data, and probability distributions. These assumptions may not match the assumptions of the User's actual project, the contractual methodology applicable to the User's undertaking, or the judgment of the User's professionals.

5.3. Possibility of error. The User expressly acknowledges that Reports may contain inaccuracies, calculation adjustments, methodological divergences, incomplete results, misinterpretations of data, and errors, including as a result of: the characteristics of the uploaded file, atypical schedule structures, inconsistent source data, limitations of the models used, and the probabilistic or generative nature of the techniques applied.

5.4. Simulations. Probabilistic simulation results (Monte Carlo) and projections of duration, progress, or performance are statistical scenarios conditioned on the assumptions applied, and constitute no forecast, warranty, or commitment as to dates, durations, costs, or project performance.

5.5. Nature of Reports. Reports are informational, indicative, and supportive in character. They do not constitute a technical opinion, expert report, certification, independent audit, schedule approval, contractual validation, investment advice, engineering advice, legal advice, or professional advice of any kind.

5.6. Duty to verify. The User undertakes to review and validate the content of every Report before any use, checking it against the original project data and the judgment of a duly qualified professional.

5.7. No sole-basis reliance. Reports must not be used as the sole or determining basis for any decision, in particular: acceptance or rejection of a schedule, progress measurement, approval of a rebaseline, imposition of penalties, contractual claims, submissions or pleadings in arbitration or litigation, investment decisions, procurement, resource mobilization, or communications to third parties. The User assumes full risk for any use contrary to this clause.

5.8. Methodological references. Analyses draw on recognized project management methodologies and good practices, with implementation adaptations and simplifications. The Platform is not certified, accredited, audited, endorsed by, or affiliated with any institution, standards body, certifying organization, or software vendor. Microsoft, Microsoft Project, and Excel are trademarks of Microsoft Corporation, referenced solely to describe file format compatibility.

5.9. Professional responsibility. Technical responsibility for planning, for the schedule, and for any decisions arising from it remains solely and entirely with the User and the qualified professionals the User appoints.

6. Pioneer edition, "as is" condition, and no support

6.1. Pioneer edition. The Platform is the first commercial release of BaselinePlan, offered at a promotional launch price precisely because of its early stage of maturity.

6.2. "As is". The service is provided on an "as is" and "as available" basis. As an early-stage product, it may require adjustments in specific environments or scenarios, may behave unexpectedly, and may not accommodate every possible schedule configuration. The User acknowledges that the price reflects this condition.

6.3. No technical support. The following are not included: advisory support, individual technical assistance, training, customization, adaptation to a specific methodology, schedule review, interpretation of Reports, integration with third-party systems, or planning consultancy.

6.4. No entitlement to updates. The User acquires no vested right to new features, modules, or versions. Any improvements or updates made available are provided at the Provider's sole discretion, creating no expectation of entitlement and no obligation to repeat.

6.5. To the extent that mandatory consumer protection law in the User's country of residence grants statutory rights or guarantees that cannot be excluded or limited by contract, those rights are unaffected by this clause. "As is" here means the absence of any warranty of fitness for a particular purpose not described in the service specifications published on the Platform.

7. Service availability

7.1. The Provider will use reasonable efforts to keep the Platform available, but gives no service level commitment (SLA), no guarantee of uninterrupted availability, no guarantee of processing time, and no guarantee that the service will be error-free.

7.2. The service may be suspended for maintenance, updates, security fixes, or due to events beyond the Provider's control, including failures of infrastructure providers, connectivity, or third-party services on which the Platform depends.

7.3. Temporary unavailability gives rise to no right to compensation, save for the restoration of Credits under clause 4.3.

7.4. In the event of permanent discontinuation of the Platform, the Provider will notify Users at least 30 (thirty) days in advance and will refund the value of unused Credits still within their validity period.

8. User obligations and prohibited conduct

8.1. The User represents and warrants that it owns or is authorized to submit the Files it uploads, and that such upload breaches no contractual confidentiality, duty of secrecy, third-party rights, or applicable law.

8.2. The User undertakes not to upload Files containing sensitive personal data, confidential third-party information, classified data, or information the User is not permitted to disclose.

8.3. The User must not:

a) reproduce, copy, distribute, sublicense, resell, rent, assign, lend, or make available to third parties, in whole or in part, the software, code, scripts, interfaces, models, or any component of the Platform, whether for consideration or free of charge;

b) extract, download, replicate, or reconstruct the Platform's software, algorithms, calculation logic, or parameters, including by inspecting code executed in the browser, intercepting requests, scraping, or reverse engineering;

c) decompile, disassemble, deobfuscate, or otherwise attempt to derive the source code;

d) circumvent, disable, or defeat protection, authentication, Credit-counting, or usage-limit mechanisms;

e) resell, sublicense, or broker access to the Platform, or offer the Analyses to third parties as the User's own service, except under a specific agreement with the Provider;

f) share credentials or allow third parties to use the account;

g) use bots, crawlers, automation, or any unauthorized means of access, or submit request volumes capable of impairing service stability;

h) use the Reports or results to develop, train, or feed a competing product, model, or service;

i) remove, alter, or obscure authorship notices, trademarks, credits, or source identification appearing in Reports;

j) use the Platform for unlawful purposes or otherwise in breach of these Terms.

8.4. Breach of this clause entitles the Provider to suspend or terminate the account immediately, without refund of consumed Credits, and without prejudice to any civil or criminal remedies.

9. Intellectual property

9.1. The Platform, its software (source and executed), architecture, algorithms, calculation logic, parameter settings, model instructions, interfaces, layouts, text, visual elements, trademarks, and distinctive signs are the exclusive property of the Provider and are protected by applicable intellectual property and copyright law, including the international treaties to which Brazil and the User's country are party.

9.2. These Terms transfer no intellectual property rights in the Platform to the User. Nothing in these Terms constitutes a software license.

9.3. User Files. The User remains the owner of the data and schedules it uploads. The Provider acquires no rights over them and uses them solely to perform the requested Analysis.

9.4. Reports. The User may use the Reports internally in its professional activities, including presenting them to clients and contracting parties, provided that source identification is preserved and clause 5 is observed. Commercializing the Reports as a standalone product, or exploiting them as an analysis service offered to third parties, is prohibited.

10. Privacy and handling of Files

10.1. No retention. Uploaded Files are processed transiently, solely to perform the requested Analysis, and are not stored on any server once processing is complete.

10.2. Third-party processing. The User acknowledges that performing the Analyses involves processing by infrastructure and artificial intelligence model providers engaged by the Provider, to whom the necessary data is securely transmitted to generate the result, under contractual commitments of confidentiality and of non-use of the data for model training.

10.3. International transfers. The User acknowledges that processing may take place on servers located outside the User's country, including in Brazil, the United States, and the European Union. Where the User is located in the European Economic Area or the United Kingdom, such transfers are carried out on the basis of appropriate safeguards, including Standard Contractual Clauses.

10.4. Data protection roles. In respect of any personal data contained in the Files, the User acts as controller and the Provider as processor, processing such data solely on the instructions implied by the Analysis request.

10.5. In respect of account and transaction data (name, email, tax and transactional information), the Provider acts as controller, on the legal bases of performance of the contract, compliance with legal obligations, and the establishment or defense of legal claims.

10.6. Users in the European Economic Area and the United Kingdom may exercise their rights of access, rectification, erasure, restriction, portability, and objection under the GDPR / UK GDPR. Users in California may exercise the rights afforded under the CCPA/CPRA. Requests should be sent to the contact address at the end of these Terms.

10.7. The Privacy Policy published on the Platform applies in addition to these Terms and forms part of them.

11. Right of withdrawal and refunds

11.1. Users in the European Union, the European Economic Area, and the United Kingdom. Where the User is a consumer, the User has the right to withdraw from the purchase of Credits within 14 (fourteen) days of the contract being concluded, without giving any reason.

11.2. By purchasing Credits and running an Analysis within the withdrawal period, the User expressly requests immediate performance of the service and acknowledges that the right of withdrawal is lost in respect of Credits already consumed once the corresponding service has been fully performed. Credits not consumed remain refundable within the withdrawal period.

11.3. Users in all other jurisdictions. The User may request a refund within 14 (fourteen) days of purchase, limited to the value of unconsumed Credits, subject to any broader rights granted by mandatory law in the User's country of residence.

11.4. Requests must be sent from the registered email address to the contact address at the end of these Terms. Refunds are issued via the original payment method within 10 (ten) days, subject to the operational timelines of Stripe and the User's card issuer or financial institution.

11.5. Outside the situations described above, Credits are non-refundable, save under clauses 4.3, 7.4, and 12.

12. Statutory rights

12.1. Nothing in these Terms excludes or limits any statutory right or guarantee that, under mandatory law in the User's country of residence, cannot be excluded or limited by contract — including, where applicable, the statutory conformity guarantee for digital services under EU Directive 2019/770, the UK Consumer Rights Act 2015, or equivalent legislation.

12.2. Where the service does not conform to the description published on the Platform, the User may require the service to be brought into conformity or, where that is not possible or is not achieved within a reasonable time, a proportionate price reduction or a refund, in accordance with applicable law.

12.3. Statutory conformity does not extend to divergent results arising from: inconsistent, incomplete, or atypical data in the uploaded File; divergence between the assumptions applied by the Platform (clause 5.2) and the assumptions of the User's project; or use of a Report contrary to clauses 5.6 and 5.7.

13. Limitation of liability

13.1. Decisions regarding planning, execution, procurement, progress measurement, schedule acceptance, contractual claims, investment, or any other technical, commercial, or legal decision are taken exclusively by the User and its qualified professionals, at their sole responsibility.

13.2. To the maximum extent permitted by applicable law, the Provider shall not be liable for:

a) loss of profit, indirect, special, incidental, or consequential loss, loss of opportunity, loss of contracts, loss of business, or reputational harm;

b) contractual penalties, liquidated damages, deductions, withholdings, indemnities, or losses incurred by the User towards clients, contractors, insurers, public authorities, or third parties;

c) delays, cost overruns, rework, or performance deviations on any project;

d) decisions taken on the basis, whether wholly or in part, of Reports, indicators, simulations, projections, or recommendations generated by the Platform;

e) consequences of using Reports without the verification required by clause 5.6, or as the sole basis for a decision, in breach of clause 5.7;

f) loss, corruption, or unavailability of User data held outside the Platform;

g) unavailability, failure, modification, or discontinuation of third-party services, providers, or software.

13.3. To the maximum extent permitted by applicable law, the Provider's total aggregate liability under or in connection with these Terms, on any basis, is limited to the amount actually paid by the User in the 12 (twelve) months preceding the event giving rise to the claim.

13.4. Nothing in these Terms limits or excludes liability for fraud, fraudulent misrepresentation, willful misconduct, gross negligence, death or personal injury caused by negligence, or any other liability that cannot lawfully be limited or excluded.

13.5. The User agrees to indemnify and hold the Provider harmless against third-party claims arising from the upload of Files in breach of clauses 8.1 and 8.2, or from the use of Reports contrary to clause 5.

14. Suspension and termination

14.1. The Provider may suspend or terminate an account, upon notice, in the event of material breach of these Terms, in particular clauses 3.2, 8.1, 8.2, and 8.3.

14.2. Where termination results from a breach, Credits will not be refunded.

14.3. The User may request closure of the account at any time, in which case unused Credits are cancelled without refund, subject to clause 11.

14.4. Clauses 5, 8.3, 9, 10, 13, and 17 survive termination.

15. Changes to these Terms

15.1. These Terms may be amended at any time, with the updated version published on the Platform together with its effective date.

15.2. Amendments do not apply retroactively to the detriment of Credits already purchased, which remain governed by the version in force on the date of purchase.

15.3. Material changes will be notified to the registered email address at least 15 (fifteen) days in advance.

16. Contact

16.1. Official channel: baselineplan01@gmail.com, with a response time of up to 10 (ten) business days, for: withdrawal requests, non-conformity complaints, processing or Credit failures, invoicing matters, and data protection requests.

16.2. This channel does not provide advisory technical support, interpretation of Reports, or planning guidance, as set out in clause 6.3.

17. General provisions and jurisdiction

17.1. If any provision is held invalid, the remaining provisions continue in full force.

17.2. Failure to enforce any obligation does not constitute a waiver.

17.3. These Terms are governed by the laws of the Federative Republic of Brazil.

17.4. The courts of the Judicial District of São Paulo, State of São Paulo, Brazil shall have jurisdiction over any dispute arising from these Terms. Where the User is a consumer, this choice of law and forum does not deprive the User of the protection of mandatory provisions, including the right to bring proceedings in the courts of the User's country of residence, afforded by the law of that country.

BaselinePlan — baselineplan.com LTC Serviços de Engenharia LTDA. — CNPJ 34.941.522/0001-00 — Brazil Contact: baselineplan01@gmail.com Terms of Use and Credit Purchase — version 1.0, effective August 2, 2026.